for all gevme, snapsight and spark ai users
Gevme Advanced Support
Tailor-made training, consulting, and tech support crafted to fit your organisation’s unique goals.
Packages to suit your needs
We have several packages available to fit your organisation’s needs. Check out what is included below!
Technical Expertise
Advanced technical support for everything Gevme, including content management, registration structure, event management, e-commerce setup and reporting.
Custom Technical Documents
Detail process and how-to documents unique to your organization.
Project Management
Let us do the heavy lifting to get your project to the finish line.
Personalised Account Management
You are not a number in a queue with us! We strive to build strong relationships and get to know what success means for you. You have a dedicated account manager who learns about your business and how you use the platform so you’re not tossed around to different specialists each time you reach out. No more explaining yourself and organisation over and over and over again.
Dedicated Account Manager
Get to know your named account manager who understands your unique needs and is committed to helping you succeed.
Proactive Meetings
We set up regular meetings to prepare for your success and prevent future problems.
Availability
Your named account manager, secondary account manager, or the support team are available during JPL working hours (9 AM – 6 PM AEST).
Seamless Coordination
When you invest with us, we invest in you! Along with having a dedicated team member that gets to know your organisation and everything it takes to help you improve, we understand Gevme at a deep level. We have been supporting organisations on this platform for the last 3 years, with many of us having direct insider experience at Gevme.
We are Gevme’s most experienced and trusted partner so if issues do arise, we help communicate with them on your behalf. And since we know the system, we know how to properly advocate for your team!
Gevme Support Coordination
JPL coordinates with Gevme support so you don’t have to, ensuring a smooth and efficient process.
Operational Continuity
Maintain continuity of operations even as staff comes and goes, with the assurance that the specialized Gevme skills you need will always be available.
Fast Communication
With a guaranteed same day business response there is no more wondering how long you have to wait.
Creative Services
Beyond basic support and project management, these packages can include bespoke Gevme design services for custom pages and libraries, API consulting and development, Business Process Models, GA4 and SEO consulting, and data cleanup and review. You won’t find this kind of bundle anywhere.
Gevme Design Services:
Get a Gevme veteran designer on your team without waiting in the Gevme support queue.
API Project Management:
Expert consulting before your API projects and application development.
Custom Reports:
Get the information how and when you need it.
Snapsight Consulting
Transform your event data into actionable insights. We leverage AI to analyze audio, presentations, surveys, and more, delivering comprehensive reports on themes, trends, sentiments, and competitor intelligence. Our insights empower you to make informed decisions, refine your content strategy, and stay ahead of the curve.